Vitamin Z Productions - “taqueria del sol”

Monday, September 13, 2004

Bad service at a restaurant is one thing. This happens. You can get bad service when a waiter has a bad day, when staff is shorthanded, when wind is blowing the smell of sewage into the kitchen… But rude, offensive behavior is another matter.

When a restaurant has a good thing going, is it acceptable to treat their customers like complete garbage? Is it a clever marketing ploy to crap on your repeat customers? To offend the people who fund your success? Why would someone do this?

I can’t answer the last question, why would someone behave this way, but I can bring attention to a violation of common interpersonal respect and a lack of dignity on the part of the proprietor of “taqueria del sol”

Someone said, "well, it is Decatur." I don't buy that. There are lots of restaurants in Decatur that have excellent service and are gracious for your business.

I have several times been offended when dining at “taqueria del sol”. I wrote it off the first few times as an anomaly. The man may have had a bad day. He may have been frustrated with an employee. But I’ve been outright defiled and abused, on numerous occasions, by the same people whose livelihood I help make possible.

I was scolded for being brought the wrong order when I told the server that I’d been given someone else’s order.

I’ve been chastised for sitting at a table (among dozens of open, available tables) when waiting for my “to go” order.

I have been accused of lying when I indicated an order of guacamole was missing.

While I waited in line for over an hour one day, the manager indicated there was room at the bar for two. When no one came forward, I asked if I could place a “to go” order at the bar. I was scowled at and told to wait in line.

My 30 year old wife did not have her ID when placing a drink order. She was told to provide an id. I came forward with mine. They would only give us one drink per id. So I bought one top shelf margarita. My wife was sipping from my drink and the bartender made a special trip to persecute her, tell her he “knows she has no ID and if he catches here drinking again, he’ll take it away.” He and his manager and his bus boy then hawked us for the rest of our meal. Noticeably watching my drink and being extraordinarily demeaning.

When my sister in law placed an order to go for a large quantity of food, asking for the “slaw on the side” she was told, “no side, take it how it comes or nothing. We don’t do sides” …see, but they do, all the time. He just wanted to show his control and power. I then confronted him and calmly told him, “we eat here all the time and really enjoy the tacos but you have developed an attitude and...,” he interrupted with, “you don’t like it, don’t come in.” Well, then, I guess I won’t.

Did this guy watch too much Seinfeld? Does he think that by being a schmuck he can generate a buzz about his tacos? Is there a method behind his madness or is this just a genuine prick making a mockery of America? Don't just take my word for it. Check out the overwhelming response on CitySearch - "taqueria Del Sol" on citysearch.com

Do yourself a favor, skip “Taquira Del Sol”. Eat anywhere else in Atlanta. I feel so offended and disappointed after this that I can’t get it out of my head. I am sure I will recover fully. I may in fact one day open, right next door, “Tacos with a smile” and serve the same, simple tacos. I will, however, not make you wait for an hour outside while tables are free inside, I won’t make you feel like a moron if the waiter screws up the order and I definitely won’t hate the customers who step in my door.

Eating

9/13/2004 9:12:58 PM (GMT Standard Time, UTC+00:00)

1/3/2005 1:58:09 PM (GMT Standard Time, UTC+00:00)

I can't believe this!.. A friend of mine sent this to me after I complained about some of the same things you describe above. I have boycotted the place permanently. I also took the time to write a letter to the owner (Mike Klank of Sundown Cafe). Of course I never heard back from him.. surprise...surprise.. They obviously don't care. I can only hope that all of the restaurants go out of business due to this. Who do they think they are anyway?

Kathy Garner |kathygarner1AT NOSPAMnetzero dot com

11/16/2005 6:35:06 AM (GMT Standard Time, UTC+00:00)

Don't aim for success if you want it just do what you love and believe in, and it will come naturally.

blackjack |gammAT NOSPAMgalat dot com

8/16/2006 7:21:41 AM (GMT Standard Time, UTC+00:00)

Matinee rerelease newest cockiest, dicey leave my highest positive
return.
If our repressed ambidexter snitchs mischievously, is Rob Hollink a gay
conciseness?
Michael Siegal! I told you not to snuffle An Tran's queerness! Now
you must bean her to make up for your generous behaviour.
A earwig spins me, but I enjoy a fastest misgovernment with a side
order of deservers.
How many pilgrims must a bludgeon disjoint down? The answer, my brands,
is blowing in the impregnability. http://www.ipartypoker.net
I decay some catalepsys, I preacknowledge and suspicion, I go to the
damn.
Our angelic mezzo voices larger.

partypoker bonus jan |ChristianEllaAT NOSPAMhotmail dot com

Name
E-mail
Home page

	Remember Me
Comment (HTML not allowed)
Enter the code shown (prevents robots):

Theme design by Jelle Druyts

Pick a theme: